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Rapport is simply the ability of gaining trust in others. It is the magical moment where you are connected with
someone on a level beyond words. It is a talent many people believe you either have or don't. The fact is we've all experienced it, it is just most of us haven't understood how or why it works
There are recognizable steps in building rapport that can easily be taught. What many people don't realize is that
93% of all communication is done non-verbally at a subconscious level. Most communication is done outside our conscious awareness
INFLUENCING TO SELL
In the past, many sales people have believed that their job was getting a client to purchase their product or
service without regard to the true needs of that client. This is being "sold to" and it has left many people with a bad taste in their mouth about those who sell
When you apply the techniques of rapport along with the other tools of persuasion, selling becomes an exploration
and not a task. When you get people to like you, they will naturally be more interested in hearing what you have to say. If you find yourself struggling to get others to open up, your ability to gain rapport may
need an upgrade.
This is Designed Thinking, where communication is the art of sharing and extracting ideas. When you discover how to
influence others with integrity, anything is possible. Whether you are in sales, customer service, or management, everyone can benefit from this training. Expand your ability to express what others want to hear as
you master the techniques of communication
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