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Today's cultural melting pot brings with it a level of diversity that has never before existed. Each person brings
with them a certain skill set and their own way to process and communicate ideas. This brings great opportunities for your businesses and challenges for your employees who must navigate through the unique
differences each person brings.
Employees are expected to conform to company's guidelines and still push the envelope of innovation. If they can't,
they are held stagnant in positions that may frustrate both the employee and their seniors. Changing these principles can be challenging and will have to include:
Understanding the advantages of cultural diversity.
Recognizing and appreciating different communication styles
Discovering the flexibility of behaviors and communications in relationship to increased production
PROMOTING SUCCESS
There is a belief that if someone succeeds in one type of job they will succeed in another job that is completely
unrelated. It is not uncommon to have a top sales representative become a marketing manager or an extremely efficient assistant be promoted to run a new department. Unfortunately being good at one thing does not
always equate to being good at another and businesses spent millions each year unsuccessfully promoting employees into positions they are doomed to fail at. It happens all the time
Creative people are put in a position that only requires manual dexterity
A people oriented person is placed in an isolated back room
Someone who requires order in his life is put in a position that requires flexibility
Management positions are given to those lacking people skills
A detailed oriented job is given to someone who hates details
If you know the unique traits people possess up front, you can fill those positions with employees whose behavioral
skills best suite the qualifications you seek. While there are other things to consider, understanding your staff's behavioral tendencies can lower employee frustration, predict their actions and improve moral and
productivity.
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